About us

Why should you choose us?

We have the largest offer of Douro Cruises in the market at very competitive prices. We also plan and organise group trips in Douro, whether these are recreational or professional.

We operate with the best river partners, in order to guarantee the success and the high quality of our services. We are committed to ensuring the sustainability of the Douro natural resources for the provision of our services, practicing Ecological and Responsible Tourism and allowing the preservation and conservation of the Natural Heritage of the Douro Demarcated Region.

In recognition of the quality of our services, we were considered SMC of Excellence for the third year in a row. In addition, at the 2018 gala, we were awarded the "More Tourism 2017" distinction, having been the only Tour Operator in Portugal distinguished.
 

Customer Satisfaction - Customer satisfaction is our top priority.

Ethics, Integrity and Trust - We are committed to creating economic value always based on relationships of ethics, integrity and trust, both with our partners and with our customers.

Innovation - We know that innovation entails risks, but we believe that only with this philosophy can we evolve and continue to offer the high quality and diversity that is attributed to us.

Ambition and Passion - We like to evolve. We (always) like to do more and better. We set strict goals that allow us the highest quality that characterises us.

Environmental Responsibility - We are committed to the preservation and conservation of Portugal's Natural Heritage, fully respecting the standards for the use of natural resources inherent to our business.

Social Responsibility - We preserve a sense of active social responsibility, helping to improve the society in which we operate.

Recognition of the Quality of our Services

PME Excelência e Mais Turismo 2019
PME Excelence and Best Tourism

In recognition of the quality of our services, we were considered SMC of Excellence for the third year in a row. In addition, at the 2018 gala, we were awarded the "More Tourism 2017" distinction, having been the only Tour Operator in Portugal distinguished.

Safe Travels Stamp

Portugal was the first country in Europe to receive The Safe Travels stamp, that recognizes a commitment to safety!
In Cruzeiros Douro we implement health and hygiene protocols, outlined by WTTC.

Our mission

The largest offer of Douro River Cruises at the best price in the market.

Customised service by available professionals.

Provide the best experiences on the Douro River, and introduce you to this fantastic region.

Our Team

We have a specialised team in Douro River Cruises and Douro Tourism.

Vasco Melo

Vasco Melo

General Manager

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Vasco is in love with the charms of Portugal, especially the imposing Douro Valley. After professional experience in Spain and the United Kingdom, he founded Douro Cruises (2007) and established the leadership of a team specialized in cruises and charm tours in the Douro Region.

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Helena Azevedo

Helena Azevedo

Sales Manager

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Helena is one of the founding members of the agency and a citizen of the world. Her favorite hobby is traveling and meeting new destinations. However, there is one place she will always return to: the Douro Valley. Committed and dedicated, she manages all protocols with suppliers and partnerships.

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Liliana Pinto

Liliana Pinto

Cruises Manager

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With a professional experience always linked to the Douro, Liliana's mission is to develop programs in the Region and manage the logistical means inherent to the Douro Cruises and Reservations. Being an excellent colleague and professional expert, she loves to every now and then wander through Douro and enjoy the serenity of this region.

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Inês Sousa

Inês Sousa

Tourism Technician

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Ines breathes and lives the Douro. Whenever she can, she drives to the Douro Region and takes the opportunity to absorb new ideas and solutions to suggest to customers. Always optimistic and available to help, her main feature is the constant search to help exceed customers’ expectations.

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Sofia Maia

Sofia Maia

Tourism Technician

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Graduate in Tourist Activities Management, Sofia is part of our reservations team. Always happy and cheerfull, she is consistently offering the best service, trying to match the needs and expectations of those who seek Cruzeiros Douro.

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Elsa Brito

Elsa Brito

Tourism Technician

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Gratuated in Tourism Management, Elsa is part of the company since the beginning of 2019. Passionate about travelling, sees in the Douro Valley one of the most beautiful destinations in the world, offering her clientes the best suggestions of programs in the Region.

 

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Tânia Nogueira

Tânia Nogueira

Tour Guide

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Tânia started her career as history and geography teacher. However, her unwavering passion for Portugal, with her enthusiastic desire to travel, changed her course and made her one of the best guides in the country. She is also part of the Reservations Department, her socialization, friendliness and integrity are her greatest characteristics.

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Douro River Cruise Fleet

Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet
Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet
Enjoy a wonderful Douro Cruise with confortable and safe fleet
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