About us. Douro Tour Operator. Douro Cruises.

About us

Why should you choose us?

We have the largest offer of Douro Cruises in the market at very competitive prices. We also plan and organise group trips in Douro, whether these are recreational or professional.

We operate with the best river partners, in order to guarantee the success and the high quality of our services. We are committed to ensuring the sustainability of the Douro natural resources for the provision of our services, practicing Ecological and Responsible Tourism and allowing the preservation and conservation of the Natural Heritage of the Douro Demarcated Region.

In recognition of the quality of our services, we were considered SMC of Excellence for the third year in a row. In addition, at the 2018 gala, we were awarded the "More Tourism 2017" distinction, having been the only Tour Operator in Portugal distinguished.
 

Customer Satisfaction - Customer satisfaction is our top priority.

Ethics, Integrity and Trust - We are committed to creating economic value always based on relationships of ethics, integrity and trust, both with our partners and with our customers.

Innovation - We know that innovation entails risks, but we believe that only with this philosophy can we evolve and continue to offer the high quality and diversity that is attributed to us.

Ambition and Passion - We like to evolve. We (always) like to do more and better. We set strict goals that allow us the highest quality that characterises us.

Environmental Responsibility - We are committed to the preservation and conservation of Portugal's Natural Heritage, fully respecting the standards for the use of natural resources inherent to our business.

Social Responsibility - We preserve a sense of active social responsibility, helping to improve the society in which we operate.

Recognition of the Quality of our Services

PME Excelência e Mais Turismo 2019
PME Excelence and Best Tourism

In recognition of the quality of our services, we were considered SMC of Excellence for the third year in a row. In addition, at the 2018 gala, we were awarded the "More Tourism 2017" distinction, having been the only Tour Operator in Portugal distinguished.

Safe Travels Stamp

Portugal was the first country in Europe to receive The Safe Travels stamp, that recognizes a commitment to safety!
In Cruzeiros Douro we implement health and hygiene protocols, outlined by WTTC.

Our mission

The largest offer of Douro River Cruises at the best price in the market.

Customised service by available professionals.

Provide the best experiences on the Douro River, and introduce you to this fantastic region.

Our Team

We have a specialised team in Douro River Cruises and Douro Tourism.

Vasco Melo

Vasco Melo

General Manager

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Vasco is in love with the charms of Portugal, especially the imposing Douro Valley.

 

After his professional experience in Spain and the United Kingdom, he founded Cruzeiros Douro and established the leadership of a team specialized in cruises and charm tours in the Douro Region.

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Liliana Pinto

Liliana Pinto

General Manager

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With a degree in Tourism from the University of Coimbra and a passion for the Douro region, she loves to travel and enjoy the serenity of this beautiful region.

 

Currently, Liliana is the General Coordinator of our team and fights every day for Cruises to reach further and further.

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Sofia Maia

Sofia Maia

Tourism Technician

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Graduated in Management of Tourist Activities, Sofia is part of our reservations team.

 

Always happy and cheerful, she is consistently offering the best service, trying to match the needs and expectations of those who seek Cruzeiros Douro.

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André Reis

André Reis

Tourism Technician

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From an early age, André has shown a particular interest in the territory and its different cultures, which led him to graduate in Geography and, later, to pursue a Master's degree in Tourism Management.

 

Currently, he is committed to promoting the Douro Region and its territory better than anyone.

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Tânia Nogueira

Tânia Nogueira

Tourism Technician

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She began her career as a teacher, but her love and desire to travel made her change her career path.

 

Tânia now has become one of the best tour guides in the country. Always in a good mood and friendly to everyone around, she is part of our Bookings Department.

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Beatriz Gavina

Beatriz Gavina

Tourism Technician

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Beatriz' passion for travelling and other cultures was so big she took a Degree in Foreign Languages and Cultures and a Master Degree in Tourism Management.

 

However, nothing is more important than our hometown, so it is a great pleasure for Beatriz to be able to promote the Douro.

 

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Rita Alves

Rita Alves

Tourism Technician

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Born and raised in Peso da Régua, Rita knows the landscapes of the Douro region like no one else.

 

As her passion for languages and communication started at a young age, she graduated in Languages and Business Relations. Later, she took a Master's in Communication Sciences and now she is part of our reservations department.

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Daniela Costa

Daniela Costa

Tourism Technician

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Daniela has worked in several tourism areas, in information offices, hotel receptions and in the booking department.

 

Her love for the challenge, for creating and getting to know more about Portugal makes her part of our team, providing unforgettable experiences to our clients in our country.

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Rita Lopes

Rita Lopes

Travel Agent

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With a degree in Tourism, Rita has more than 8 years of experience as a travel consultant. Fascinated by cruises and with an envious positive energy, she is also passionate about nature, animals and creatures and the environment.

 

Always in a good mood and smiling, Rita prepares dream holidays for our clients every day.

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Margarida Craveiro

Margarida Craveiro

Marketing and Communication

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With a degree in Marketing Management, Margarida is one of the youngest members of the team. She is part of the Marketing and Communication department.

 

Empathy and resilience describe her perfectly! Passionate about traveling and getting to know new cultures, she decided to make the best of it and take the challenge.

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Douro River Cruise Fleet

Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet
Enjoy a wonderful Douro Cruise with confortable and safe fleet!
Enjoy a wonderful Douro Cruise with confortable and safe fleet
Enjoy a wonderful Douro Cruise with confortable and safe fleet
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